At Stormsen LLC, we want you to be completely satisfied with your purchase. Subject to the terms of this policy, we allow returns up to 30 days from the date of purchase. You may return your product for a full refund back to the original payment method.

Please note that we do not accept returns on items that have been used, washed, or are damaged/missing original packaging. To initiate a return, you must first send an email info@stormsen.com to receive a Return Merchandise Authorization (RMA) number. We will not accept any returns that do not have an RMA number.

Once you have an RMA number, you can return your item(s) to the address associated with your RMA number.

When returning items, please include the original packing slip or a copy of your original emailed order confirmation, as this will serve as your receipt. We recommend that all shipments sent back to our fulfillment center be done via a traceable carrier such as FedEx, UPS, DHL, or USPS. You are responsible for all return shipping costs, and shipping is non-refundable. Stormsen LLC will not be responsible for packages not received if sent via a non-traceable carrier. We do not accept C.O.D. shipments.

All products are inspected upon arrival at our distribution center. If the product is found to be in poor condition or if any originally included parts or accessories are missing, this may reduce the amount of your refund. Once we receive your item, we will process your refund for the cost of the item(s) and any applicable tax. Refunds are typically processed within 2-3 business days of being received at our facility, but please allow 1-2 weeks to see the refund on your account, depending on your credit card company.

Thank you for choosing Stormsen LLC! If you have any questions about our return policy, feel free to reach out.